Online Bill Pay

The amount shown on your account will not reflect any payments made after 8/16/2020.  For a current balance, please call our office at 225-336-2406.  We are sorry for the inconvenience.


Online Bill Pay

West Baton Rouge Parish is pleased to provide a portal for online utility account viewing, management, and payments. Utility customers have options to create an account to view bill information such as:

  • Adjustments
  • Current balance
  • Current payments
  • Next due date
  • Payment history
  • Usage

Credit & Debit Card Payments

Credit and Debit card payments can be made by using Visa and MasterCard.

Creating An Account

If you have not previously created an online account with us, please have a recent utility bill in front of you. Complete our online registration form with each item listed:

  • Account Number (Between 9 and 10 Digits)
  • Address
  • Contact Phone Number
  • Current Email Address
  • Customer Name (First and Last Name)
  • Password (minimum of 8 characters and must contain at least one uppercase letter, one lowercase letter and one number)
  • Security Question and Answer
  • User ID (minimum of 8 characters and must contain at least one letter and one number)

Pay Now Option

Customers can choose the Pay Bill Now option that will allows payments without registering. If you want to use the Pay Now option, please have the items listed:

  • Account Number (Between 9 and 10 Digits)
  • Card Information, including:
    • Card billing address
    • Card code
    • Card holders name
    • Card number
    • Expiration date
    • Card type
  • Contact Phone Number
  • Customer Identification Card
  • Payment Amount

Convenience Fee

There will be a $2.75 convenience fee for all credit/debit card transactions. Please note that online bill payments may take up to 4 days to post.

Disconnected Services

If your services have been disconnected, paying online will not have the services re-connected immediately.